Privacy Policy for Panthers Engage

Introduction

Welcome to Panthers Engage, the official companion app for Florida Panthers hockey games at Amerant Stadium. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app. By accessing or using Panthers Engage, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

To provide you with a seamless experience, we collect personal information including:

• Account Information: Name, email address, and phone number when you create an account or log in.
• Payment Information: Details required to process transactions for the bingo game. Payment information is processed securely through a third-party payment processor.

1.2 Location Information

When you enable location services, we collect precise location data to:

• Ensure eligibility and compliance for the bingo game based on your location within the stadium.

1.3 Usage Data

We gather data on how you interact with the app, including:

• Device Information: IP address, device type, and operating system.
• Usage Patterns: Information on app usage, features accessed, and interaction statistics.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience, track app usage, and improve functionality.

2. How We Use Your Information

We use your information for the following purposes:

• Account Management: To facilitate login, manage your account, and provide customer support.
• Bingo Game Participation: To process payments, manage game entries, and notify you of game outcomes.
• Location-Based Features: To offer features specific to your location within the stadium.
• App Improvement: To analyze usage data and enhance app performance.
• Marketing and Notifications: To send updates about games, promotions, and events (with your consent).
• Ticket Purchases: To enable ticket purchasing through SeatGeek.

3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in processing payments, managing location services, and facilitating ticket purchases. These providers are bound by confidentiality obligations.
• Legal Compliance: When required to comply with legal obligations, enforce terms of service, or protect our rights and interests.
• Affiliates: With the Panthers Foundation for purposes consistent with this Privacy Policy.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, and disclosure. Despite these measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• Location Services: You can enable or disable location services through your device settings. Disabling these may affect some app features.
• Push Notifications: Manage notification preferences through your device settings.
• Marketing Communications: Opt out of promotional emails by following the unsubscribe instructions provided in the emails.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted within the app and will take effect immediately. Continued use of the app after changes signifies acceptance of the updated policy.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Panthers Engage Support
Email: help@panthersengage.com